Written from inside the work.
Notes, guides and a framework, taken from real companies with the names removed.
Process series
Three notes on getting work defined, embedded in the daily tools, and run through one system.
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About operations · 2 of 3
The Intentional Process Environment.
Work should not depend on people remembering to do it. Tasks are created, assigned, carry their own guide, are checked off, and create the next task. That is how work moves.
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About operations and AI · 1 of 3
You Can't Automate a Process That Isn't Defined.
Before AI or automation can take over a process, it has to be written down well enough that a stranger could run it. The fastest way to get there today, prompt included.
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About operations and systems · 3 of 3
Do Not Accept Manual Overrides.
You only have a system if all the work runs through it. Shadow spreadsheets, manual fixes and the ninety-percent automation are how systems quietly stop working.
AI adoption
Why adoption runs on two tracks, and a framework with an assessment to place yourself.
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About AI adoption
AI Capability Is Built, Not Installed.
Licences, a demo and a request to use it rarely change anything. People and organisations adopt AI on two different tracks, at two different speeds, and each needs something different.
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A framework
The AI Adoption Maturity Model.
Two offset tracks, five levels each, and a twelve-question assessment. Where your people and your organisation actually are, and what to do next.
Execution
How decisions and cycles set the speed.
AI governance
Keeping data and decisions safe: compliance versus governance, your own AI environment, and AI at the board table.
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About governance and AI
Practical AI Governance and Compliance.
Leaders ask how to stop data leaking into AI. Underneath are two different problems: compliance, which is mostly settled when you buy the tool, and governance, which is yours to own.
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A guide
A Safe AI Environment With Your Own Rules.
One gateway, everything routed through it. What it controls, the building blocks around it, and where to start when the standard settings are not enough.
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About governance and AI
Responsible AI for Board Members.
A practical guide: five settings and one workflow for using an AI assistant on a confidential board pack, and getting sharper questions out of it.
A short conversation first.
Thirty minutes, no deck and no pitch. An honest read on what is actually in the way, and whether I am the right person to help move it.